If you prefer to select training a la carte rather than choosing one of the packages, here’s your menu:
A la Carte Training Courses
Leadership IS Hospitality!
Learn about Truett Cathy’s legacy of hospitality, the difference between service and hospitality, the hospitality multiplier, engaging the guest with authentic conversations, and how to create a genuine culture of hospitality.
Identifying Potential Talent (1.5 hr course)
Learn how to implement a consistent hiring process, ask the questions that will identify the qualities you’re looking for, and attract potential talent to your business.
The Performance Review
Assessing Talent (1.5 hr course)
Learn how to implement a systematic performance review process, the components of a performance review, and how to help people get an “A” on their performance review.
Developing Talent (1.5 hr course)
Learn how to have intentional conversations with those you lead in order to provide the support, encouragement and accountability they need to develop and succeed.
Maximizing Talent (1.5 hr Course)
Learn to implement the HPLT Scoreboard that lets the team know whether or not they’re winning, and to use a meeting template that allows the team to have the necessary discussions around talent development that keeps the leadership pipeline flowing.