The Training Package
This package offers virtual (Zoom), live-facilitated servant leadership training at 3 levels, specific to the Chick-fil-A context. This is done in leadership cohorts of 8-12 leaders. We use content from leadership experts such as Mark Miller, Ken Blanchard, Patrick Lencioni and John Maxwell.
You can choose how many leaders you’d like to send through the training during the course of a year. Each month you will receive an email with reminders as to when the next course offerings will start, along with an enrollment link. All courses will be held on a Monday, Tuesday or Wednesday, during hours convenient to the Chick-fil-A business.
Chick-fil-A Leadership Core Competency Grid
In addition to helping leaders shape their leadership point of view and gain relevant skills, our goal is to develop and build on the following leadership core competencies at every level of leadership:
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Entry-Level Leadership
| Mid-Level Leadership | Director-Level Leadership |
|---|---|---|
Basic Professionalism | Situational Awareness | Humility & Ownership |
Traditional Work Ethic | Attention to Detail | Proactive vs Reactive |
Followership | TM Engagement | Create Culture |
Guest Focus | Define the Win | Team Leadership |
Team Work | Leading & Developing Others – help TMs Win | Problem Solving & Strategic Thinking |
Self-Leadership | Effective Feedback & Accountability | Decisiveness – making good decisions for the business |
Influence Results | Reinvent, Be Flexible, Lead Change, Accept Risk & Learn from Failure | |
Difficult Conversations & Conflict Resolution | Interviews & Talent Selection | |
Planning & Priorities | Performance Evaluation, Developing Leaders & Delegation | |
LIstening & Communication Skills | Effective Meeting Facilitation | |
Capacity for Stress & Pressure | ||
Self-Awareness & Personal Development |
Pricing
(1 year commitment)
$300/mo (10 leaders)
Add $150/mo for every additional 5 leaders
Prices are based on the number of leaders you’ll want to receive the training during the course of a year. You can choose which road map you’d like each leader to complete. For your first year, we recommend that your current managers and directors start with the Entry-Level Servant Leadership road map. In this case, you might choose a higher number of leaders for your first year, and then downgrade your plan as you sustain your leadership development moving forward.
For the young people you employ, Chick-fil-A doesn’t have to just be their high school or college fast-food job. If they dedicate themselves to your success, they’ll realize you’re dedicated to theirs. In turn, and they'll have the opportunity to gain character, knowledge and skills that will serve them well as they move forward in life and their chosen vocation. For those who choose to make Chick-fil-A a career, they’ll be equipped to lead at a higher level.